Frequently Asked Questions
Everything you need to know about your Pinnacle Car Radios order.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7 to 14 business days.
What is your return policy?
We offer a 30-day return policy for all unused products in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer professional installation services?
While we do not provide in-person installation, all Pinnacle Car Radios come with a comprehensive DIY guide and access to our technical support video library for easy setup.
Are your head units compatible with both Apple CarPlay and Android Auto?
Yes, most of our modern head units feature seamless integration for both Apple CarPlay and Android Auto, supporting both wired and wireless connections depending on the model.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Is there a warranty on Pinnacle Car Radios products?
Every purchase includes a standard 1-year manufacturer's warranty that covers any defects in materials or workmanship under normal use.